Contact Us
Last updated: October 30, 2026
We are real people and we read every message. Send us a ticket and our team replies within 24 hours on business days.
Before you write
Many answers are already in our Help Center. To follow your parcel, use Track Order.
Help us help you faster
- Order problem? Add your order number and photos of the item, the package and the shipping label.
- Change or cancel? Write within 12 hours of ordering and tell us exactly what to change.
- Size question? Send the product link and your height, weight or the measurements of a piece that fits you.
- Personalisation? Tell us the name, number and product — we will check how it fits the design.
- Team or large order? Tell us the products, sizes and quantities, and we will get back to you.
Submit a ticket
Support hours
Monday to Friday, 9:00–17:00 (CET). Messages sent outside these hours are answered on the next business day.
Company details
Stalkwear
UK: 46 Sunninghill Dr, Clifton, Nottingham NG11 8FT
DE: Kantstraße 165, 10623 Berlin, Deutschland
US: 959 N Doheny Dr 205, West Hollywood, CA 90069
AU: 188 Pitt Street Mall, Sydney NSW 2000, Australia
Email: support@stalkwear.com
Please do not send returns to this address without contacting us first — in most cases you do not need to send anything back.
