Track Order
Last updated: October 30, 2026
Enter the tracking number from your shipping email to see where your parcel is — with every carrier, in one place.
Please enter your tracking number.
You find the tracking number in the shipping email we sent when your order left production.
Where do I find my tracking number?
When your order ships, we send you an email with the tracking number and a direct link. It usually arrives 3–7 business days after you ordered. Check your spam folder if you cannot find it, or contact us with your order number.
What the status means
| Status | What is happening |
|---|---|
| Processing | We are printing, checking and packing your order (3–7 business days). |
| Info received | The shipping label is made. The carrier has not scanned the parcel yet. |
| In transit | Your parcel is on its way. International parcels can go several days between scans. |
| Out for delivery | The local carrier will deliver it soon, usually the same day. |
| Delivered | The carrier marked the parcel as delivered. |
| Exception / Alert | Something needs attention, such as an incomplete address or a failed delivery attempt. Contact us and we will help. |
Tracking FAQ
My tracking number shows no information.
The first scan can take 5–7 days after the label is made. Seeing no information before that is normal.
Tracking has not changed for days.
Parcels travelling between countries often go several days without a scan, especially through customs. If nothing changes for 7 days, contact us and we will check with the carrier.
Only part of my order arrived.
Items in one order can ship in separate parcels, each with its own tracking number. Check your shipping emails for the other numbers.
It says delivered, but I have nothing.
Please wait 48 hours — carriers sometimes mark parcels as delivered a little early. Check with neighbours, your building reception and your mailbox, then contact us and we will open an investigation with the carrier.
My parcel is past the estimated date.
If it has not arrived 10 business days after the estimated date, contact us with your order number. If the parcel is lost, we send a free replacement or a full refund.
Can I change the delivery address?
Within 12 hours of ordering, yes. After the parcel has shipped, changes depend on the carrier and may not be possible.
Need help? Email support@stalkwear.com or submit a ticket. Our team replies within 24 hours on business days (Monday to Friday, 9:00–17:00 (CET)).